• These Terms and Conditions (“Conditions”) govern your, (the “Client”) relationship with BASI Pilates Studio - Zürich (“our”, “us”, or “we”) including, but not limited to, use of the Website (https://basipilatesstudiozurich.com/) (the “Website”), use of BASI Pilates Studio - Zürich’s Facilities, and/or to the purchase and use of any and all goods and services. If any of the clauses provided herein or by reference become illegal, invalid or otherwise unenforceable, the remaining terms and conditions will continue to have full force and effect. When making a booking or purchase, the Client agrees to these Conditions in their totality including any changes or amendments and until they may be supplemented or superseded by another written agreement.

• BASI Pilates Studio - Zürichoffers private, group, and virtual fitness sessions (each, a “Training” or “Trainings”) primarily provided by one of our studio trainers (Trainer).

USE OF OUR WEBSITE

• By use of this Website you hereby confirm you accept these Conditions and agree to abide by and be bound by them. We reserve the right to disable or delete any account used to access this Website that fails to adhere to these Conditions.

• Any username and/or password created by the Client should be maintained by the Client as confidential information. If you feel your confidentiality has been breached or you have reason to believe your given username and/or password is no longer private, you are required to contact us immediately.

• To the extent permitted by law, BASI Pilates Studio - Zürich is not liable for the unauthorized use of your account and/or any losses sustained through unauthorized access to your account.

SITE USAGE AND INTELLECTUAL PROPERTY RIGHTS

• You may use the Website for personal and lawful use and in accordance with these Terms and Conditions and you are not allowed to copy or use any material from the Website for any commercial purpose.

• The intellectual property rights in all contents of the Website are owned by BASI Pilates Studio - Zürich. You are not allowed to make any copies of any part of the Website, or remove or change anything on the Website, include or create links to or from the Website without written authority, or remove or change any copyright, trade mark or other intellectual property. You must not use the Website or the BASI Pilates Studio - Zürich social media platforms such as the Facebook, YouTube, or Instagram pages of BASI Pilates Studio - Zürich to post, upload or otherwise transmit material which is threatening, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to hack into this Website or any other related computer system, to deliver viruses or similar materials that may reasonably be expected to inhibit other users from using the Website or any other website to damage or destroy the reputation of BASI Pilates Studio - Zürich.

• BASI Pilates Studio - Zürich reserves the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials, to block your access and to take such other action as may be reasonably necessary to prevent any breach of these Terms and Conditions or any breach of applicable law or regulation.

RESPONSIBILITY & RIGHTS OF THE TRAINER

• Unless otherwise agreed upon, the Trainer will fulfill their obligation(s) by providing the agreed service via the Trainings offered.

• The Trainer has the right to use an assistant or replacement to fulfill their obligations.

• The Trainer reserves the right to cancel Trainings in the event of illness, accident and/or other emergencies. Clients will be informed as soon as possible about a possible delay and/or cancellation by email or phone and the applicable Training fees will be reimbursed if the Client has paid in advance.

• The Trainer reserves the right to refuse access to any Client if, to their absolute discretion, they consider that the health and well being of the individual concerned may be endangered during a Training and/or use of the Facilities.

RESPONSIBILITY OF THE CLIENT

• Clients are required to inform the Trainer of current, past or possible injuries, physical disorders, pregnancy, or having given birth in the past six (6) months.

• Clients are required to pay all Trainings and related fees in person, online, or via invoice promptly and may lose their rights to book future classes if balances remain open.

• There is an ongoing obligation for the Client to report any new health restrictions that have not already been noted during the first Training. For consequential damages due to unreported health restrictions no liability is accepted.

• By accepting these terms and conditions, agreement by the Client is expressly declared. It is further confirmed that all information has been truthfully conveyed to the Trainer.

• The Client is responsible for their own insurance.

EXCLUSION OF LIABILITY

• Participation in Trainings taught by the Trainer are taken at the risk of the Client. The Trainer is excluded from all liability for damage caused by accidents, injuries and/or illnesses of the Clients and is limited to intent and gross negligence, to the extent permitted by law.

• When booking a Training, you the Client, acknowledge that there are inherent risks and dangers involved in participating in the Training. You accept these risks associated with physical activity and participation in the Training, including those risks which cannot be eliminated regardless of the care taken to avoid injuries. You must consult the Trainer if you have any doubts regarding the set up or use of the Facilities. In consideration of being allowed to participate in and access the Trainings, you assume full responsibility for any and all injuries or damages which are sustained or aggravated by you as a result of your participation in the Training and/or use of the Facilities. You hereby waive, release and forever discharge BASI Pilates Studio - Zürich, its Trainers, assistants, representatives, and all others from any and all responsibility and/or liability from illness, injury, death and/or any other damages to your person or property resulting from your participation in the Trainings and/or use of the Facilities. In booking a Training, you represent you have no medical or physical condition which would prevent you from attending any of BASI Pilates Studio - Zürich’s activities and/or put you in any physical or medical danger, and have not been instructed by a physician against any of the activities required to participate in a Training. BASI Pilates Studio - Zürich hereby advises you that individuals with any chronic disabilities or conditions are at risk in participating in the Trainings and are advised against doing so. In addition, if in the opinion of the Trainer, you would be at physical risk by attending the Training, you will be denied access to the Trainings. If you identify any outside or additional risks before, during or after participation in a Training, you agree to immediately bring such information to the attention of the Trainer. 

• BASI Pilates Studio - Zürich accepts no liability for the loss of personal effects or valuables on its premises.

DATA PROTECTION & PERSONAL INFORMATION

• BASI Pilates Studio - Zürich and it’s Trainers may process and use the data collected in the context of Trainings or other services to fulfill the obligations arising from a Training booking or Website use.

• The Client fully agrees with the storage and contractual use of the data by BASI Pilates Studio - Zürich and the Trainer and are aware that BASI Pilates Studio - Zürich and the Trainer may be obliged and entitled by the court and authorities to provide information regarding the Client.

• Any personal information BASI Pilates Studio - Zürich asks of the Client, is for business purposes and as otherwise permitted by law only. Such information will be maintained in accordance with data protection regulations. We treat all personal information as confidential. We will never pass any personal information to unauthorized third parties and will protect such information from unauthorized access. By use of our Website you agree and consent to our use of your data and further warrant that all data provided by you is true and correct.

CHANGES

• BASI Pilates Studio - Zürich may change these Conditions at any time. Any changes shall be effective following publication on the Website.

• In the event of a change of location of BASI Pilates Studio - Zürich during the term of this agreement within the city of Zurich, Switzerland, no claims can be asserted. 

• BASI Pilates Studio - Zürich cannot be held responsible for business interruptions as a result of force majeure.

ACCEPTING THE TERMS & CONDITIONS

• In order to attend any Trainings offered by BASI Pilates Studio - Zürich, you (or your parent or guardian if you are under the age of majority) must first agree to these Conditions, without exception. By registering online, the Client confirms that they have read the Conditions and accept its contents in full.

JURISDICTION AND APPLICABLE LAW

• The Conditions shall be governed by and construed in accordance with the laws of Switzerland to the exclusion of its conflict of laws principles.

• All disputes arising out of or in connection with these Conditions, including disputes on its binding effect, amendment and termination, shall be exclusively resolved by the Swiss courts.

• Disputes between the Client and the Trainer and/or BASI Pilates Studio - Zürich are subject to the ordinary courts of the Canton of Zurich.

PAYMENT

• Payment of Training packs (including single Trainings), virtual trainings (group or personal) can be purchased via cash TWINT, credit card or bank transfer.

• All Training and group class packs need to be fully used within the number of days listed as the expiration period. Failure to complete a class or Training pack within the given time frame will be forfeited from the Client.

• All Trainings and group classes are non-transferable. 

• Our intro offers are available to purchase one time per client. A 50CHF fee will be charged to any Client found using/creating multiple accounts to purchase the intro offer more than once.

CANCELLATIONS

• If you need to cancel a Training that you have booked, you must cancel within the specified cancellation period. Failure to do so will result in you, the Client, being charged the full session rate.

• If, for any reason, the Trainer cancels your Training, BASI Pilates Studio - Zürich reserves the right to give you, the Client, notice of their absence at their convenience.

REFUNDS

• If the Client is unable to continue Trainings due to medical reasons, a time extension may be permitted for any remaining Trainings. You will need to provide evidence (i.e. a letter from your doctor) explaining that you, the Client, are unable to continue for medical reasons including a time frame of this restriction prior to a refund being given.

• BASI Pilates Studio - Zürich does not provide refunds for any goods or services under any given circumstances. All sales are final.

• If you decide to terminate your remaining Trainings with BASI Pilates Studio - Zürich, no refunds will be given.

LATE ARRIVALS

• If the Client is late for a Training, the end time for said Training will be held as scheduled and the Client will be charged at the normal session rate.

• If the Client is more than 20 minutes late for a personal Training, the Training may be cancelled. If a Client is late for a group class, the Client will be asked to refrain from joining. The Client will be charged for the full Training or group class at the normal rate.

FURTHER OBLIGATIONS

• Should you experience any pain, discomfort, or injury during any of your Trainings, please inform the Trainer immediately who will ensure appropriate action is taken.

• Prior to, or during, the course of the Client’s Training, health concerns may arise that may require further input from said Client’s doctor, physiotherapist, or other allied health care professional. If such concerns arise, you, the Client should consult an appropriate health professional before continuing any Trainings.

• Please be aware that the Trainer is not a health care professional and cannot diagnose and/or prescribe treatment for any form of injury, disease, or other medical problem.